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Settings → Billing shows your Current Plan, your usage against its limits, and the plans you can move to.

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Changing plan

Toggle between Monthly and Annual to see both prices — annual is shown as its effective monthly cost, so the two are directly comparable. Annual saves roughly a third on Pro and Team. Select a plan to start a checkout. You’re redirected to the payment provider and returned to Surnex when it completes. Your current plan isn’t offered as a choice. Enterprise is custom-priced and isn’t self-serve.

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Who can change it

Only the owner can start a checkout or open the billing portal. Admins and members can see the current plan and usage — they need that to know whether they can run an audit — but can’t change what you pay. The invite panel describes admins as having “full access including billing”, which overstates it. See Roles and permissions.

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Manage Billing

Manage Billing opens the payment provider’s portal, where you can:
  • Update the card on file
  • Download invoices
  • Change or cancel the subscription
This is also where cancellation happens — there’s no cancel button inside Surnex.

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Upgrading

Takes effect immediately. New limits apply at once, so a blocked Add Project or Add Keywords button unblocks as soon as you’re back.

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Downgrading

Check your current usage first. If you’re above the lower plan’s limits — more projects than it allows, more tracked keywords, more team members — you’ll need to reduce before the smaller plan is workable.
Reducing usage means deleting things, and deletions are permanent. Removing a project destroys its ranking and backlink history with no way to rebuild it. Export or report anything you need before downgrading.
The gentler order is: reduce check frequency first, pause keywords second, and only delete as a last step.

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No subscription means free

An organization without an active subscription runs on the free plan’s limits. A subscription counts as active while its status is active or trialing.

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Per organization

Subscriptions belong to an organization. If you own two, you pay for two — and upgrading one changes nothing about the other. Switch organizations in the sidebar switcher before checking billing so you’re looking at the right one.