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Deleting your Surnex account is separate from deleting an organization, and the distinction matters — one removes your access, the other removes the data.

Account vs. organization

If you own an organization whose data should also go, delete the organization first. Removing your account doesn’t cascade to organizations, and an organization you owned can be left without an owner.

Before you delete

Hand over anything you own. Owner can’t be transferred, so an organization you created stays yours. If the team needs it to continue, plan for that before deleting — otherwise nobody can change the plan or delete the organization afterwards. Cancel subscriptions. Deleting your account doesn’t cancel billing. Cancel in the billing portal first, or the organization keeps being charged. Export anything you need. Ranking and backlink history is accumulated day by day and cannot be rebuilt. Export a PDF report of anything you want to keep. Revoke API keys. Keys belong to the organization, not to you, and keep working after your account is gone. If you created keys for integrations that should stop, revoke them yourself.

What survives

  • Organizations you belonged to, and their data
  • Projects, keywords, and history in those organizations
  • API keys you created — organization-scoped, still live
  • Reports and any share links you distributed
  • Active subscriptions and their billing

Leaving an organization instead

If you only want to stop working with a team, you don’t need to delete your account. Ask an admin to remove you on Team — you lose access to that organization and keep your account and everything else. Note that you can’t remove yourself; another admin or the owner has to do it.